Google recently rolled out several updates to their Google Places‘ local listings. Google Places is now known as Google+ Local. A new name wasn’t the only change Google made, the recent update also affects the way your customers write reviews on your own local listing.
All existing Google Places reviews were automatically transferred to your new Google+ Local listing. While there was no effect on your existing reviews, the steps your customers must go through to provide valuable feedback on your local listing has changed.
In order to leave a customer review on your Google+ Local listing, your customers must have a Google+ page. Google+ is Google’s version of a social networking site that allows you to set up a profile, create circles of friends, and share photos, videos, links, and more.
Below we have provided detailed instructions that you can pass onto your customers to ensure they are up-to-date on how to create their own Google+ page as well as how to provide your company’s Google+ Local listing with a positive review.
Dear XXXX,
At <Company’s Name>, our customers are our most valuable asset. We truly appreciate your business.
Please follow the step-by-step instructions to create a Google+ account and submit a ‘Google Local+’ review to provide us with your valuable feedback about your recent experience with <Company’s Name>!
- Type plus.google.com into Google’s search bar
- Click “Create an Account”
- Fill in the fields on the right
- Once you are on your Google + homepage, click on the “Local” tab on the left side of your screen. This tab becomes orange when you roll your mouse over it.
- Type in <Company’s Name> and hit the “Search” button
- Once on <Company’s Name> page – click the blue “ Write a review” button
- Please rate us on a scale of 0-3 and write a review about your experience.
- Click “Publish” for your Google review to go live!
Thank you for your business and for taking the time to submit a Google Local+ Review. We appreciate your business and look forward to providing outstanding service for you in the future!
Sincerely,
XXXXX
With third-party reviews no longer a possibility, it becomes more important than ever for your business to acquire Google reviews to assist in your search marketing efforts. The more reviews you receive, the more active your listing appears, which is beneficial to your customers as well as the online marketing efforts we accomplish on your behalf.
Contact The Web Guys for more information on the recent Google Local+ update, as well as any other website design and search marketing needs. We take the time to consult with our customers and choose online marketing strategies that will benefit their businesses the most. Call The Web Guys Phone Number (317) 805-4933 or send us an email at sales@the-web-guys.com and start the conversation today!
