Should My Business Subscribe to Customer Lobby?

Posted on: September 24, 2015

As consumers are becoming more comfortable using the Internet to research businesses, customer reviews play an increasingly vital role in marketing. According to a 2014 survey, about 88 percent of consumers trust online reviews in their purchasing decisions, and the number is still growing. If you think that customer reviews don’t impact business, you might want to think again.

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How to Add Your Website to Google Search Console

Posted on: September 17, 2015

In case you’re not familiar, Google Search Console is a free service that assists in monitoring and maintaining a website’s presence in Google’s search results. Formerly known as Webmaster Tools, its name changed to Search Console back in May, and if you’re anything like me you are still getting used to it. Why Use Google Search Console? Before adding your website to Search Console, it’s important to know a few basic reasons why most digital marketing agencies use the tool and why you should too. Ensure Google can easily access the content on your website. Submit new content to be crawled. See which search queries caused your website to appear in the search results. See what sites are linking to your website. Identify crawl errors to be fixed. Click here to see more reasons and other information about Search Console. Now let’s get started. Step 1: Verification Log into your Google account. … Continued

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Should I Buy More Domain Names and Forward Them to My Website? #FAQuesday

Posted on: August 11, 2015

One of the questions we periodically hear from clients goes something like this – “If they’re available, should I buy more domain names that include keywords people might use when searching for the services my business provides?” Let me first explain the question better with an example … Company Name: Distant Landscaping Company, LLC Location: Distant, PA Website: This company provides landscaping services in Distant, PA, and wants to be found in the SERPs for searches like “landscapers in distant pa.” The question is whether they should purchase exact-match domain names (EMDs) like the following and forward them to their website.,,, etc. The short answer is no. Purchasing a domain name that doesn’t have and hasn’t had an actual website associated with it, and then forwarding it to your website will not benefit your website in the SERPs. You will simply incur the expense of domain … Continued

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What’s Your Best Content Marketing Strategy?

Posted on: March 20, 2014

In the ever-changing world that is search engine marketing, you can probably find dozens and dozens of articles every day about the multiple different views and methods to getting any number of results for your website. Considering there is a new way to improve your online presence seemingly every day, what is your best bet for getting your message out there? How do you convince people to choose you over the millions of other sources out there? Your content marketing strategy can define whether your site is taking steps in the right direction, but should you strive to develop more and more content, or focus on the overall quality of your creations? There is No One Way In reality, the answer to that question in reality is a combination of both. If you are able to develop a lot of high-quality content on your site, the people will come in … Continued

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Managing Your Complete Internet Presence

Posted on: January 14, 2014

Having a website used to be enough. But the rise of social media platforms and multiple online review websites has redefined what it means to have an Internet presence. Today’s consumers are online more than ever before, and their purchasing habits — even for major purchases like travel and lodging — have adjusted accordingly. From desktop computers and laptops to mobile devices and tablets, the traditional buying cycle has been replaced with customers expecting to engage directly with brands and businesses in a multitude of places — places they choose. “It’s about being available wherever your customers are,” said Roger Laurendeau, CEO of The Web Guys, a web design and Internet marketing agency in Carmel, Ind. “Sure you have a website, but you may just have missed out on acquiring a customer because they found a negative review on a Yelp listing you didn’t know you had, or because they … Continued

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Indiana Chamber of Commerce Member Spotlight: The Web Guys

Posted on: October 15, 2013

The Web Guys is a locally operated digital media agency in Carmel. It serves various small and medium sized companies throughout Indiana and the entire United States. In business for nearly a decade, The Web Guys’ primary focus is helping businesses by managing their entire Internet presence (Google, Yahoo!, Bing, Social Media, Reviews, etc.) for them so they can focus on their core business. Overseeing one’s Internet presence can be a confusing and daunting task for a business “going it alone.” Pick a trusted partner like The Web Guys and succeed online. We offer a wide variety of digital media marketing services including website design, search engine marketing & optimization, reputation management, email marketing, social media management and mobile. We keep up with new trends on the ever changing Google, Yahoo!, and Bing landscapes, and with new media outlets and Internet launches that are relevant for our clients. Just having a … Continued

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The Web Guys Customer Reward Program

Posted on: October 8, 2013

We could use some great referrals, and we are willing to pay you for them! In an effort to find new customers to serve, we want to remind you about our Customer Reward Program! We repost every few months as a friendly reminder as well. Most business people know other business people. That is a well-known fact. Plumbers know electricians, car rental guys know car sales guys, etc. We want to pay our customers who are willing to give us a warm introduction to other business people and business owners they know who might need our services. We hope the excellent service we have provided you will make it easy for you to trust that we will serve anyone you introduce to us in the same fashion. A $250 Check for every lead you refer that turns into a customer for The Web Guys! We are looking for qualified leads. … Continued

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How Mobile-Friendly Is Your Website?

Posted on: December 10, 2012

If you have a website, you’ve probably made sure that it looks great on a desktop computer and even on a laptop. But have you thought about how your website looks and operates on a smartphone or other mobile device? If not, you may need to re-evaluate the structure of your website to make sure it performs well on a mobile platform. You may be thinking that any website can be looked at using a smartphone, and that’s true. But what you may not realize is how the quality of a website, as seen from a mobile device, can affect consumers’ attitudes about that site and, by extension, that company. Mobile-Friendly Sites Help Businesses According to Google Mobile Ads Blog, a study from Google called “What Users Want Most From Mobile Sites Today” found that 67% of people are more likely to buy from a mobile-friendly site. This is Pretty … Continued

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Google Places is Now Google Local+

Posted on: June 14, 2012

Google recently rolled out several updates to their Google Places‘ local listings. Google Places is now known as Google+ Local. A new name wasn’t the only change Google made, the recent update also affects the way your customers write reviews on your own local listing. All existing Google Places reviews were automatically transferred to your new Google+ Local listing. While there was no effect on your existing reviews, the steps your customers must go through to provide valuable feedback on your local listing has changed. In order to leave a customer review on your Google+ Local listing, your customers must have a Google+ page. Google+ is Google’s version of a social networking site that allows you to set up a profile, create circles of friends, and share photos, videos, links, and more. Below we have provided detailed instructions that you can pass onto your customers to ensure they are up-to-date on how to … Continued

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Facebook Fan Page Best Practices

Posted on: May 15, 2012

Basic Information With more than 794 million active users on Facebook, it comes as no surprise that businesses everywhere are utilizing this website. Opening a Facebook fan page can drive traffic to your website, generate additional sales, increase brand recognition and allow you to interact with your customer base. A business fan page on Facebook should include basic information that a potential customer would be searching for. The “About” section is the most readable section of your fan page by Google so be sure to focus your efforts on making that section effective and efficient first. Some basic information that should definitely be included on your fan page are: An overview of the company Your website URL and contact information Company logo Business hours Optimizing Your Fan Page You should work to increase your number of “likes” once your page is created. Promote your Facebook page by adding a Facebook … Continued

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