Internet Consultants

How Do I Respond to Google Reviews of My Business? #FAQuesday

With a sleek, professionally designed website and a plethora of Google reviews brimming with positive accounts of your service, your company is way ahead of the curve when it comes to digital marketing. If you’re not responding to those reviews, however, you could be missing out on opportunities to directly connect with potential lifelong customers.

The Web Guys Family is Growing!

Big things are always happening at The Web Guys, but right now there’s so much that it was difficult to choose just a few items to share. Below are just some highlights in the lives of your friendly neighborhood digital marketing experts.

Should My Business Subscribe to Customer Lobby?

As consumers are becoming more comfortable using the Internet to research businesses, customer reviews play an increasingly vital role in marketing. According to a 2014 survey, about 88 percent of consumers trust online reviews in their purchasing decisions, and the number is still growing. If you think that customer reviews don’t impact business, you might want to think again.

Should I Respond To A Negative Online Review Of My Business? #FAQuesday

Since the Internet is often the first and last place potential customers go to find out more about you, online reviews are serious stuff. Our clients often ask us what to do when they come across a less-than-spectacular review of their business. Our advice is to address them promptly and professionally.

Indiana Chamber of Commerce Member Spotlight: The Web Guys

The Web Guys is a locally operated digital media agency in Carmel. It serves various small and medium sized companies throughout Indiana and the entire United States. In business for nearly a decade, The Web Guys’ primary focus is helping businesses by managing their entire Internet presence (Google, Yahoo!, Bing, Social Media, Reviews, etc.) for them so they can focus on their core business. Overseeing one’s Internet presence can be a confusing and daunting task for a business “going it alone.” Pick a trusted partner like The Web Guys and succeed online. We offer a wide variety of digital media marketing services including website design, search engine marketing & optimization, reputation management, email marketing, social media management and mobile. We keep up with new trends on the ever changing Google, Yahoo!, and Bing landscapes, and with new media outlets and Internet launches that are relevant for our clients. Just having a … Continued

DNS Services Spam Letter

As part of your services with The Web Guys, we renew your domain on your behalf and retroactively ask for reimbursement. At no point would you be responsible for renewing your domain on your own. It has been brought to our attention that some of our clients have received a piece of a mail from a company called DNS Services. This mail is prompting you to submit payment to “renew” your domain. An example of this letter can be seen below. Though this appears to be a real invoice, this letter is a scam. Further down the letter from DNS Services, there is a statement that says: “This is a solicitation for the order of good or services, or both, and not a bill, invoice, or statement of account due. You are under no obligation to make any payments on account of this offer unless you accept this offer.” A … Continued